Gladys has worked for Millersville University since 1987 and has been a member of the Budget Office staff since April 1991. Her main area of responsibility is posting chargebacks to departments for their monthly operating expenses such as long distance telephone, interdepartmental food, Roddy Storeroom, postage, in-house printing/copying, MU vehicle etc., and generating invoices to organizations that do not have department operating budgets. Gladys is involved in the preparation and distribution of various reports such as the Independent Study/Individualized Instruction, Student Wage, Athletic Scholarships, Weekly Enrollment Reports and Banner Budget Reports. She participates in onsite training of office staff for Brio and Banner Finance 2000. She especially enjoys the part of her job that requires research and creative skills, and the customer service interaction with the general public.