Unusual Enrollment History (UEH)

Unusual Enrollment History (UEH)


The U.S. Department of Education has established new regulations to prevent fraud and abuse of the federal financial aid programs (Federal Pell Grant and Federal Direct Loans) by identifying students with unusual enrollment histories.

Some students who have an unusual enrollment history (UEH) have legitimate reasons for their enrollment at multiple institutions. However, such an enrollment history requires our office to review your file in order to determine future federal financial aid eligibility. If selected by the Department of Education (via the FAFSA), this must be resolved before you will receive financial aid.

  • WHAT IS Unusual Enrollment History (UEH)?

    DEFINITION OF UEH


    The specific pattern the Department of Education uses to select students includes those students who have received federal financial aid at multiple institutions during the past four academic years. Once the Department of Education indicates that a student has an unusual enrollment history, the Financial Aid Office must then take action and review the academic history prior to determining federal financial aid eligibility for the student.

    Millersville University is required by the Department of Education to verify whether or not academic credit was received at each institution during the relevant years.

  • WHAT DO I NEED TO DO TO COMPLETE THE REVIEW PROCESS?

    RETURNING STUDENTS


    The Office of Financial Aid reviews all UEH accounts once grades have been posted to determine if academic credit has been earned. Reviews will only be completed once all other Financial Aid Requirements have been completed. 

    The Office of Financial Aid is required to review the past four academic years, so it is possible that additional documentation such as academic transcripts from other institutions that you have attended may be required.

    • If your Academic Transcripts are on file with the Registrar's Office, we may not need anything further to complete an initial review your account.
    • Even if you did not transfer all credits taken from the past 4 years to Millersville, the Office of Financial Aid will still need your transcript to determine your eligibility.
    • If additional documentation is needed from you, you will be contacted. 
    • The review process may take 1-3 weeks from the date requirements have been satisfied and documentation received.  

    TRANSFER STUDENTS


    The Office of Financial Aid reviews UEH accounts for transfer students once they have paid their confirmation fee and once all other Financial Aid Requirements have been completed. 

    The Office of Financial Aid is required to review the past four academic years, so it is possible that additional documentation such as academic transcripts from other institutions that you have attended may be required.

    • If your Academic Transcripts are on file with the Registrar's Office, we may not need anything further to complete an initial review your account.
    • Even if you did not transfer all credits taken from the past 4 years to Millersville, the Office of Financial Aid will still need your transcript to determine your eligibility.
    • If additional documentation is needed from you, you will be contacted. 
    • The review process may take 1-3 weeks from the date requirements have been satisfied and documentation received. 
  • WHAT IS MY ELIGIBILITY STATUS?

    ELIGIBILITY APPROVED


    If the UEH review and/or documentation supports that the student did earn academic credit at each institution and that it does not appear the student only stayed enrolled long enough to obtain a credit balance payment (refund); then the student is eligible to receive Title IV funds (federal financial aid).

    If you are approved for Title IV funding, your account will be processed with federal financial aid accordingly. 


    ELIGIBILITY SUSPENDED


    If the UEH review and/or documentation does not support that the student earned academic credit at each institution and/or it is determined the student does appear to have remained enrolled only long enough to receive a credit balance payment (refund); then the student will be denied Title IV eligibility (federal financial aid) and required to submit an Appeal Form and other supporting documentation. 

    If it is determined that your Title IV funding is suspended, please follow the steps below to appeal for possible reinstatement of eligibility for a future semester. You will be automatically denied eligibility if you refuse to submit the required documentation.


    APPEAL PROCESS


    Any student who has their Title IV eligibility suspended will need to complete an Unusual Enrollment History Appeal Form before a further determination can be made regarding your Title IV eligibility.
    Along with this form, you will also need to submit a letter explaining your unusual enrollment history and documentation to support the explanation provided in the appeal letter. This documentation will be reviewed by our office and we will notify you of the decision.
    If your Appeal form has been approved: your account will be processed with federal financial aid accordingly. 
    If your Appeal form has been denied: You are able to complete steps to regain your Title IV eligibility. If this applies to you, see below for what steps you need to take.
  • Regaining Federal Student Aid Eligibility

    If you are denied after your appeal is reviewed by the school, you are required to complete the following before your federal student aid eligibility may be reinstated:

    • Must meet with the Office of Academic Advisement (located on the 2nd floor of Lyle Hall) to develop an academic plan to ensure the successful completion of the 12 credit hours. Must provide a signed and dated copy of the plan to the Office of Financial Aid. The plan must include both, the student’s and the Academic Advisement Coordinator’s signature.
    • Must successfully complete a minimum of 12 credits hours and make Satisfactory Academic Progress (SAP) at Millersville University. The SAP policy can be found here.
    • Please note that students may not drop or withdraw from (officially or unofficially) any course after the term begins.

    When a student regains eligibility under these provisions, eligibility for Title IV aid begins at the beginning of the following payment period.

    For example, a student who is denied in the Fall 2018 term, attends a minimum of 12 credit hours and successfully meets the stipulations at the end of the fall term will be eligible for federal aid in the Spring 2019 term.

  • Contact Info

    Lyle Hall, 1st Floor

    Office Hours:
    Mon.-Fri. 8am to 4pm
    Phone: 717-871-5100                           
    Fax:  717-871-7980 
    Email: fa.mail@millersville.edu

    USPS Mailing Address:
    Office of Financial Aid
    Millersville University
    P.O. Box 1002
    Millersville, PA 17551-0302

    Address for UPS/FedEx:
    Office of Financial Aid
    Lyle Hall, 1st Floor
    40 Dilworth Rd
    Millersville, PA 17551-0302