Online Student Support Resources

Student pausing from their studies at the computer to smile at the viewer.

Online Student Support Resources

As a student of Millersville’s Online Programs, you have access to a variety of academic and student support services. These are in place to assist you along a challenging and formative experience here at Millersville University.

McNairy Library
You have access to all the library resources, both online and in-person, including research and writing assistance. Browse articles, books, eBooks, and video collections to gather all the best sources for your project. Not finding the books you need? Request it via E-ZBorrow for delivery to the library within 4 business days. For any other questions, call 717-842-0542, use the online chat option at library.millersville.edu, or stop in! (You will need a Millersville Photo ID card to check out books).

Writing Services
The Chryst Writing Center and Annex is a valuable resource for your paper-writing needs. These centers offer a combination of free in-person and online tutoring, depending on your needs. For in-person sessions, you may schedule ahead for 30 minute in-person appointments, or simply walk-in for first-come, first-served service at either Chryst Hall or McNairy Library. For online tutoring, visit: millersville.edu/english/writingcenter/online.php or call 717-871-7389.

Photo ID Cards
While Photo ID Cards are optional for online students, you may wish to obtain one so that you have in-person access to the library. Visit the University Services Office in Boyer Building, Room 123 to obtain your ID card. You are welcome to submit a photo ahead of time by logging in with your credentials here, but you must pick up the card during business hours Monday – Friday, 8 a.m. – 4 p.m.

Experiential Learning & Career Management
The ELCM offers a variety of career support services to online students. These include resume critiques, help with the job search via the Career Connections database, and even mock phone interviews! In addition to acquiring the skills, knowledge, and degrees that you need in your field, make sure to tap into these career services.

Learning & Disability Services
The Office of Learning Services at 352 Lyle Hall provides individualized support to students needing academic accommodations, learning assistance, auxiliary aides, and/or assistive technology. Please do not hesitate to reach out to the Office of Learning Services at 717-871-5554 or learning.services@millersville.edu to discuss any of your support needs.

University Store
Fun Fact: It is a common misconception that the University Store does not carry books or materials for online courses. To the contrary, the University Store is a great resource for online students! If you are looking to get your textbooks in order for the start of each term, visit the virtual store: http://store.studentservicesinc.com/home.aspx.

Technical Support
The IT Help Desk provides technical support for students through a variety of channels, including remote-in troubleshooting services for students who are unable to drop-off their machines at the Boyer office. Need some help? Try our online support, or call 717-871-7777.
(Fall/Spring hours: M-Th 7a.m. – 7p.m.; F 7a.m. 5p.m.)
(Summer hours: M-F 7a.m. – 5p.m.)

On-Campus Parking
You may be taking courses entirely online, but you are certainly welcome to visit campus! Stop in the parking office in the Lebanon House for a free one-day pass when you visit. If you expect to come to campus regularly, you will be required to purchase a parking permit through your MAX student account portal.