Frequently Asked Questions


Q. How do students register for classes?

A. The Registrar’s Office schedules classes for incoming freshmen.
Transfer student will schedule their classes on MAX.
Returning student will schedule their classes on MAX.

Q. When are students assigned an Academic Advisor?
A. Usually an advisor is assigned by mid-August.

Health Services

Q. Does Millersville University offer student health insurance?
A. Yes, thru Consolidated Health Plan. Please visit CHP Student Health Plans.

Q. Do students need to have an appointment to be seen or can they just walk in?
A. You do need an appointment to be seen at Health Services. It means less wait time for you when we operate by appointment.

Q. When is the Health Evaluation Form Due?
A. August 1 for fall semester and January 1 for spring semester.

Money Issues

Q. Parent payment portal is not loading properly; how do I correct this?
A. You may contact our Bursar’s Office at 717-872-3641 or email the office Monday through Friday between 8 a.m. and 5 p.m.

Q. When are bills available?
A. Fall billing is usually mid to late July. Spring bill is usually mid to late November.

Q. What banking institution is at Millersville?
A. PA State Employees Credit Union (PSECU) has an office in the Student Memorial Center for student’s banking needs.

Q. How can I deposit money for my child’s use?
A. If an account is opened through PSECU, monies can be deposited through a PSECU Star affiliate ATM machine. Another method, if a student opens a Marauder Gold account, deposits of at least $25 can be transferred into their account with a American Express, Discover, or Master credit card. The Marauder Gold Card is a declining balance program. Having a Marauder Gold account is more convenient than carrying cash. Students access these funds through their MU ID. Review the web links below for more details.

Q. When must the PLUS loan application be completed?
A. No later than a week before the bills are due.

New Student Orientation

Q. What are the Orientation dates?
A. Fall Arrival Orientation is August 25-28, 2016.  Transfer Orientation is Friday, June 10 or Monday, August 1.  

Q. Does my student need to attend?
A. All full-time students are required to attend an orientation program.

Q. Why do we have to pay a fee for Orientation?
A. The fee covers the costs associated with the student's early arrival to campus, including costs for lodging, meals, and program materials. The fee for new student orientation is automatically added to the fall tuition bill.

Q. Is it beneficial to attend orientation, especially if we have attended other events on campus such as the Admitted Student Expo?
A. Orientation is a prime time to learn about all the different activities and experiences that your student will have here at Millersville University. For that reason Orientation is required. If you have specific questions please contact us at 717-871-5553.

Q. What should my student bring to campus?
A. Please go to this website for more information.

Other Questions

Q. When is move-in day?

A. Move-in coincides with the first day of Arrival orientation which is Thursday, August 25. Please refer to the Housing website for the correct move in time for your student's residence hall. Transfer students and returning students will move in August 27 from 9 a.m. to midnight and August 28 from 11 a.m. to midnight.

Q. Are freshmen allowed to have cars on campus?

A. Yes, but for more information visit Parking Services.  

Q. How do you purchase discounted Microsoft packages through Millersville?
A. University Bookstore located in the Student Memorial Center (SMC) has Microsoft package discounts.