Frequently Asked Questions


Q. How do students register for classes?

A. The Registrar’s Office schedules classes for incoming freshmen.
Transfer student will schedule their classes on MAX.
Returning student will schedule their classes on MAX.

Q. When are students assigned an Academic Advisor?
A. Usually an advisor is assigned by mid-August.

Health Services

Q. Does Millersville University offer student health insurance?
A. Yes, thru Consolidated Health Plan. Please visit CHP Student Health Plans.

Q. Do students need to have an appointment to be seen or can they just walk in?
A. You do need an appointment to be seen at Health Services. It means less wait time for you when we operate by appointment.

Q. When is the Health Evaluation Form Due?
A. August 1 for fall semester and January 1 for spring semester.

Money Issues

Q. Parent payment portal is not loading properly; how do I correct this?
A. You may contact our Bursar’s Office at 717-872-3641 or email the office Monday through Friday between 8 a.m. and 5 p.m.

Q. When are bills available?
A. Fall billing is usually mid to late July. Spring bill is usually mid to late November.

Q. What banking institution is at Millersville?
A. PA State Employees Credit Union (PSECU) has an office in the Student Memorial Center for student’s banking needs.

Q. How can I deposit money for my child’s use?
A. If an account is opened through PSECU, monies can be deposited through a PSECU Star affiliate ATM machine. Another method, if a student opens a Marauder Gold account, deposits of at least $25 can be transferred into their account with a American Express, Discover, or Master credit card. The Marauder Gold Card is a declining balance program. Having a Marauder Gold account is more convenient than carrying cash. Students access these funds through their MU ID. Review the web links below for more details.

Q. When must the PLUS loan application be completed?
A. No later than a week before the bills are due.

New Student Orientation

Q. What are the Orientation dates?
A. Fall New Student Orientation are August 24-28.

Q. Does my student need to attend?
A. Students need to attend Orientation if they are full-time students entering the university under 30 credits.

Q. Why do we have to pay a fee for Orientation?
A. The main cost for orientation is room and broad. Additional cost are incurred for presenters for the orientation program. Transfer students who have 30 credits are not required to attend New Student Orientation.

Q. Is it beneficial to attend orientation, especially if they have attended other events on campus such as the Newly Admitted Student Day?
A. Orientation is a prime time to learn about all the different activities and experiences that your student will have here at Millersville University. For that reason Orientation is Mandatory. If you have specific questions please call us at 717-871-5553.

Q. What should my student bring to campus?
A. Please go to this website for more information.

Other Questions

Q. When is move-in day?

A. The majority of freshmen will move in Wednesday, August 24 at 9 a.m.
Upperclassmen (returning) students will move in August 27, from 9 a.m. to midnight and August 28th from 11 a.m. to midnight.

There are exceptions for the following athletes and Marching Band members. More detailed information will come from their individual coaches. Schedules are as follows:

  • Freshmen Football Team Members, August 10
  • Freshmen Marching Band Members, August 21
  • Football (all others), August 12
  • Men’s Soccer, August 14
  • Women’s Soccer, August 14
  • Field Hockey, August 14
  • Volleyball, August 14
  • Cross Country, August 31

Q. Are freshmen allowed to have cars on campus?
A. As a rule, resident freshmen cannot have a car on campus. However, there are some exceptions.

Q. How do you purchase discounted Microsoft packages through Millersville?
A. University Bookstore located in the Student Memorial Center (SMC) has Microsoft package discounts.