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IT Help Desk

Hours and Contact Information

 

Open 16 hours on Weekdays!

Hours: Monday through Friday - 6:00 a.m. to 11:00 p.m.

As a cost saving measure, the Help Desk will be closed on weekends over the summer. Emergency service will be available; hear the out of office message for instructions for its use.

We are located: The Help Desk is located in the Boyer Building

Phone: (717) 871-2371 or (800) 509-9605 - Toll Free for non-cell phone long distance use only.

Email: Help.Desk@millersville.edu

Scheduled Maintenance

 

Important Notices:

The my'VILLE, Online Music Portfolio, and Banner systems are scheduled for maintenance every Monday evening beginning at 6:00 p.m. Please plan your schedule accordingly; updates, files, or bookmarks must be completed and stored before 6:00 p.m. Systems will be returned to service at or before 6:00 a.m. Tuesday.

The NOC (Network Operations Center) performs maintenance on Thursday mornings from 4:00 a.m. through 7:00 a.m. Service interruptions should be expected at that time.

The second Saturday of each month is reserved for miscellaneous hardware and software maintenance. Information Technology will attempt to notify the university community of planned outages in advance, but users should avoid making long-term plans on the second Saturday of each month.