DIALING INSTRUCTIONS (/Resident Dorm Locations and Hallways)

• LIFE THREATENING MEDICAL EMERGENCY - 911
  Other Emergencies - 3911
• On-Campus - Dial the four-digit extension only
• Off-Campus Locally - 9 + XXX + XXXX
• Long Distance and Directory Assistance
  Calling Card - 9 + (follow the directions on the back of your card)
  
  Calling Collect- 9 + 1 + 800 + Collect
  
  Toll Free Numbers (800,888, etc.)
  9 + 1 + 800 + XXX + XXXX
  OR
  9 + 1 + 888+ XXX + XXXX
• For dialing campus phone numbers from off-campus: all 3000 extensions have the prefix 872; all other extensions should be dialed with the prefix 871.

TROUBLE SHOOTING AND REPORTING PROBLEMS/TROUBLE

• Telephone is not ringing
  Calls go directly to voicemail. We do not have the *69 feature in our system. If you attempt to use the *69 feature, you will activate "Do Not Disturb". You will know you have activated this feature when you hear "PRIVATE, PRIVATE" each time you lift the receiver. To deactivate this feature, dial #6.
• Dial into a host computer
  Use the "Do Not Disturb" feature. Dial *6 to activate, dial #6 to cancel.
• Hear "Private, Private"
  when lifting the receiver to make a call. You have the "Do Not Disturb" feature activated on your phone line. To cancel this feature, dial #6
• Report problems/trouble Call the Help Desk at 2371.
  Be prepared to provide your name, telephone number, location (building and room), and the problem.