Diskette Repair and File Recovery

Think you have a bad diskette? Maybe a virus? Bring it to the Help Desk. We have the software, and a few tricks, for recovering information from the diskette. Although we can't guarantee success, our recovery rate is worth the walk to Boyer.

Hardware Maintenance Services

Got a hardware problem? For on-campus University owned equipment, simply call the Help Desk (x2371) and we will dispatch a technician to your office.
Non-university owned equipment, including student-owned, is serviced by the equipment manufacturer or local vendor of your choice.

Help Desk Daily

The "Help Desk Daily" is an e-newsletter, sent by Information Technology each morning, that provides subscribed faculty and staff with a status report of overnight activities, Information Technology Announcements, Periodic Reminders, and a "Tip-of-the-Day." An "In the News" section is also included from time-to-time when there is a pressing technology issue that could affect the University.

To request a subscription, email the editor, entering "Help Desk Daily Subscription Request" as the subject, or call the Help Desk (x2371).

Loaner Equipment Services

Information Technology offers faculty, staff and students the opportunity to borrow a notebook computer and/or a projector. The intent of this loaner program is short-term, borrowing equipment to work on a project or make a presentation at a seminar or conference. This equipment is not typically loaned for classroom instruction.

New Account Requests

New account generation is requested through the Help Desk (x2371). The Help Desk will assist you in securing any necessary approvals that may be required for a particular access (i.e. Banner, email, Marauder, etc.). Once the approvals are received, the Help Desk will oversee the account generation process is completed in a timely fashion.

Surveys and Research

Select this site for information about Surveys and Research support. Consulting services are available for everything from the preparation of the survey instrument to the basic statistical analysis of the collected research data.

Technical Questions & "How-To's"

Technical and how-to questions are answered through the Help Desk (x2371). In the future, this service will be supplemented by an on-line question and answer database we call the "Answer Book."