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Telephone Features

Special Features

 

Call Waiting

This feature alerts you to an incoming call when you are using the phone and allows you to address the incoming call.

Accept a call waiting
  1. Hear "short ring" during conversation
  2. Press Switchhook, hear "enter", press *4 (1st party on hold)
  3. Hang Up
  4. Hear ring, lift receiver (party on line)
Switch between calls
  1. Press switchhook, hear "enter", press *4
When one party hangs up, return to other party
  1. Press switchhookk down for 1 second,
  2. Hear "held"
  3. Press *4

Conference - 3 party

Allows three parties to converse at one time.

With one party on line:
  1. Press switchhook, hear "enter"
  2. Dial phone number
  3. Announce conference call
  4. Press switchhook

Do not Disturb

Blocks incoming calls, calls will be forwarded to voicemail.

Activate:
  1. Lift handset, press *6
Cancel:
  1. Life handset, hear "private", press #6
  2. Hang up

Hold

Places an existing call on hold.

  1. Press switchhook, hear "enter", press *4
  2. Hang up (with one party on hold, you can make another call)
Return to call on hold
  1. Lift handset - hear "held"
  2. Press *4
Switch between calls with one party on hold
  1. Press switchhook, hear "enter" press *4
When one party hangs up, return to other party
  1. Press switchook down for 1 second
  2. Hear "held"
  3. Press *4

Redial

Redial last dialed number(outside calls only).

  1. Lift handset, press #9

Word Prompts

"enter" press a feature code
"held" you have a call on hold
"conference" you have a conference on hold
"private" you have activated "do not disturb"
"voice message" voicemail message(s) is/are waiting to be retrieved

Note: Pressing the swtichhook for more than a second can disconnect your call.

Voicemail

Access voicemail:

  1. On campus - press *5 or dial 3926
  2. Off campus - dial 872-3926