Federal Direct Loan Entrance Counseling

Entrance Counseling

The Federal Government requires that all first-time Federal Direct Loan borrowers complete an Entrance Counseling session before they receive any loan proceeds. Entrance Counseling educates the student about Direct Loans and their terms, as well as the student’s rights and responsibilities of borrowing them. The Entrance Counseling must be completed by the student, NOT the parent(s).

It is Federal Regulation that Entrance Counseling and the Loan Agreement (Master Promissory Note) must be completed so that the student understands the terms of his/her loan and repayment. Until these steps are completed, you will not receive any Federal Direct Loans.



You can complete your Direct Loan Entrance Counseling online at studentaid.gov 

To log into your account, you will need your:

NOTE: This is the same FSA user ID and password you used to complete the FAFSA

  • To create an FSA User ID click here.
  • If you have forgotten your FSA user ID or password, click here.



Undergraduate, first-time Direct Loan borrowers:

  • Make sure to select the option that you are completing counseling as an undergraduate student

Graduate, first-time Direct Loan borrowers:

  • Make sure to select the option that you are completing counseling as a graduate/professional student


  • Log into your account at studentaid.gov using your FSA user ID and password. Read the Disclaimer and click “ACCEPT”.
  • Click on the link that says "I'M IN SCHOOL" and select “Complete Entrance Counseling”; then click start.
  • Make sure to add Millersville University to the section on the left: “Notify These Schools” so that Millersville receives your Entrance Counseling.
    • On the same page, also make sure you select the correct student type:
      • Undergraduate: students attempting an associate or bachelors degree OR
      • Graduate/professional: students attempting a Master's Degree;
  • Click "CONTINUE" and you should now be at the beginning of the Entrance Counseling.
  • There are 5 easy steps!
    • Make sure that you read the information carefully and answer all questions.
    • If you are unable to move onto the next section, go back and make sure that you have answered each challenge question, clicked on all drop down sections, and have filled in all blanks. 
    • If you do not know the answers to the  “Check Your Knowledge” questions, the answers will be in the section directly above.
  • Once you have finished each step of the Entrance Counseling, make sure to click “Submit Counseling” so that Millersville receives notification that this step has been completed.
  • Contact Info

    Lyle Hall, 2nd Floor, Room 241

    Office Hours:
    Standard: Mon.-Fri. 8:00am to 4:30pm (mid-Aug. to mid-May); Summer: Mon.-Fri. 8:00am to 4:00pm (mid-May to mid-Aug.)

    Phone: 717-871-5100                           
    Fax:  717-871-7980 
    Email: fa.mail@millersville.edu

    USPS Mailing Address:
    Office of Financial Aid
    Millersville University
    P.O. Box 1002
    Millersville, PA 17551-0302

    Address for UPS/FedEx:
    Office of Financial Aid
    Lyle Hall, 2nd Floor
    40 Dilworth Rd
    Millersville, PA 17551-0302