Frequently Asked Questions


Q. How do students register for classes?

  1. Schedules for incoming New Students in their first semester of college are prepared by the Registrar’s Office based upon the student's selection of a major, class availability, and placement testing.
  2. Incoming Transfer Students will work with a member of their academic department or the Office of Academic Advisement and Student Development to create their initial schedule.
  3. Returning students should meet with their academic advisor to discuss their course selection for each semester. Once courses have been selected, all students use the Millersville Access System, MAX, to schedule their classes.

Q. When are incoming students assigned an Academic Advisor?

  1. An academic advisor is usually assigned to incoming students in mid-August. Students with questions about their schedules or courses prior to then should contact their academic department or the Registrar's Office to discuss.

Health Services

Q. Do students need to have an appointment to be seen or can they just walk in?

  1. In a non-emergency situation, students will need an appointment to be seen at Health Services. Appointments usually reduce the wait time for all individuals seeking help.

Q. When is the Health Evaluation Form for incoming students due?

  1. All students are required to complete the Health Evaluation Form prior to matriculating. The deadline for fall admitted students is August 1. The deadline for spring admitted students is January 1.

Money Concerns

Q. Parent payment portal is not loading properly; how do I correct this?

  1. You may contact the Office of Student Accounts at 717-872-3641, or email the office Monday through Friday between 8 a.m. and 5 p.m.

Q. When are bills available?

  1. Fall billing is usually mid to late July. Spring bill is usually mid to late November. Check the Getting Started Guide your student received for specific dates.

Q. What banking institution is at Millersville?

  1. Millersville has partnered with PSECU, The Pennsylvania State Employees Credit Union.  They have an office in the Student Memorial Center where you can get assistance with utilizing our self-service model.  PSECU also has all 5 ATM’s located throughout Millersville’s campus.  There is no money needed to open the account, just a government-issued ID.  In addition to using the ATM’s on campus for FREE, they are also FREE at Wawa’s, Sheetz’s  & Rutter’s as well as any Credit Union Alliance, and Co-Op network ATM’s.  Have more questions? You can call 717-871-7731 or 1 800-237-7328.

Q. How can I deposit money for my student's use?

  1. Deposits can be made through ATM’s, Mobile deposit, direct deposit and automatic transfers.  For more questions please call 717-871-7732 or 1 800-237-7328.
  2. Money can also be placed directly on a student's Marauder OneCard through the Marauder Gold program. The Marauder Gold Card is a declining balance program which can be "refilled" online. Having a Marauder Gold account is more convenient than carrying cash.

Q. When must the PLUS loan application be completed?

  1. See the Financial Aid Office website for detailed information.

Incoming Student Orientation

Q. What are the Orientation dates for fall 2017 admitted students?

  1. Orientation for New Residential Students begins with Move-In Day, Thursday, August 23, 2018. The program continues through the weekend, August 24-25, 2018.
  2. Orientation for New Commuting Students begins Friday, August 24, 2018 and continues through Saturday, August 25, 2018.
  3. Orientation for Transfer Students is dependent upon their date of deposit and available space in each program. Students will receive notification of their orientation date at least one month prior to the actual date. Programs are one day in length.

Q. Does my student need to attend?

  1. All students are required to attend an orientation program. The fee for incoming student orientation is automatically added to the tuition bill whether the student attends the program or not.

Q. What does the fee for orientation cover?

  1. In the fall:
    • For residential students, the fee covers the cost of meals and lodging until a student's housing and dining plans begin (usually Saturday evening of arrival weekend)
    • For commuting students, who often do not carry a dining plan, the fee covers their meals.
    • For transfer students, the fee covers the cost of meals for the one-day program.
    • This is in addition to the costs for staffing, programming, and materials provided during the program.
  2. In the spring:
    • For all students, the fee covers meals provided and the associated costs of staffing, programming, and materials provided during the program.

Other Questions

Q. When is Move-In Day 2018 for residential students?

  1. Move-In Day for New Residential Students is Thursday, August 23, 2018.
  2. Move-in Day for Residential Transfer Students is Saturday, August 25, 2018.
  3. Please refer to the Housing website for the correct move in time for your student's residence hall.

Q. Are Incoming Students permitted to have cars on campus?

  1. Yes. For more information visit Parking Services.