Millersville University employs a six-pronged approach to understanding its effectiveness:

1. A planning process that guides decision-making including divisional goals and strategies aligned with Our Bold Path
2. A university-wide strategic plan reviewed annually and assessed through key performance indicators;
3. An annual report process that provides updates and implications for improvement with goal-oriented workplans;
4. A system accountability plan submitted annually to PASSHE;
5. A systematic process to assess student learning outcomes at the University and program levels; and
6. A five-year program review process.

To assist you in learning about Millersville's institutional effectiveness, this site is divided into four main components:

• Strategic Planning
• Assessment
• Institutional Research
• Accountability

Support to understand our institutional effectiveness is provided by the Planning, Assessment and Analysis area which is comprised of two areas:

• Office of Institutional Research
• Planning, Assessment and Analysis

 Campus Climate Assessment Website

• 2015 Periodic Review Report (Middle States)
• Academic Outcomes Assessment Committee
• The VSA College Portrait and Accountability
• Assessment Resources
• Institutional Effectiveness
• MU Fast Facts
• Program Review
• Reports and Surveys
• System Accountability
• Student Learning Outcomes Assessment
• Strategic Advisory Council

Dr. Lisa Shibley
Assistant Vice President, Institutional Assessment & Planning
Phone: (717) 871-7871
Email: Lisa.Shibley@millersville.edu

Ms. Carol M. Kirsch
Administrative Assistant
Phone: (717) 871-7871
Email: Carol.Kirsch@millersville.edu

Dr. Kyle Verbosh
Director of Institutional Research
Phone: (717) 871-7871
Email: Kyle.Verbosh@millersville.edu