Federal Perkins Loans

You can complete your exit interview online and electronically sign all necessary documentation. When you have entered the required information and it has been accepted, you will get a confirmation page with a confirmation number. You should print this page for your records. At that point, you have successfully completed the session and your information has been sent to the Office of Student Accounts at Millersville University. The Loan Interview and Disclosure will be stored on Heartland ECSI’s server so you may view these documents at any time at heartland.ecsi.net.

Heartland ECSI provides this exit counseling session at heartland.ecsi.net. It will take approximately 30 minutes to complete. You will need to go through a lengthy registration process if it is your first time accessing this website. Once you are logged on, your account will have to be “connected” in order to complete the exit interview. To "connect:

1. Click on the box on the landing page that says, “Connect an Account”
2. Click “Search for Heartland Key”
3. Enter School Code – 003325
4. Click “Connect” to move to next screen

If you receive an error message or require technical support during this process, please contact Heartland ECSI directly at 888-549-3274.

If you have any questions regarding your Perkins loan, please contact the Office of Student Accounts at 717-871-5101 or osa@millersville.edu.

Your Perkins loan will be assigned if you have not made payment toward your federal Perkins loan in more than 24 months and have not taken action to clear the default status by applying for forbearance or deferment as allowed by federal regulations.

At least 30 days prior to assigning a loan to the Department, the loan borrower(s) will receive a notice by email or mail. Once the loan is assigned and accepted, the status of the borrower(s) loan will be updated in NSLDS to reflect “assigned.” 

Once the loan is assigned and accepted, collection efforts will more than likely continue via the U.S. Department of Education (DOE). This process may involve sending your loan to a private debt collector the government hires to help borrowers in default.

Consequences of student loans being assigned to the government may include:

• Wage garnishment
• Withholding money from your tax refund or other Federal Payments (Treasury Offset)
• Ineligible for a mortgage from the Federal Housing Administration (FHA)
• Ineligible for Title IV Financial Aid (new federal student loans, grants, etc.)
• Loss of professional license (depending on state law)
• Loss of eligibility for loan forgiveness or repayment options based on income
• Negative credit reporting for the balance owed

Borrowers wishing to satisfy their debts once their loans have been accepted for assignment should contact the Department’s Borrower Customer Service Center at 1-866-313-3797.

Borrower Correspondence should be mailed to:

US Department of Education
ECSI Federal Perkins Loan Servicer
PO Box 1079
Wexford, PA 1509