FAFSA Verification

The federal government requires colleges and universities to verify or confirm the data reported by students and their parent(s) on the FAFSA. The process ensures that eligible students receive all the financial aid to which they are entitled. Being selected for verification doesn't mean you did anything wrong or have a reason to be concerned!

Students can be selected for review at random, or it could be due to conflicting information on your FAFSA. One example would be if you listed that your parents are divorced/separated, but you indicated they filed taxes as married, filling jointly.

You and/or your parents may be asked to submit documentation or clarification of information for one or more of the following data elements on your FAFSA:

• Adjusted Gross Income
• Taxes Paid
• Income Earned from Work (for non-tax filers)
• Certain Untaxed Income Items
• Number of family members in the household
• Number of family members enrolled in college (excluding parents for a dependent student)
• Citizenship status
• Any other inconsistent or conflicting information (including name, date of birth, social security number, etc.)

If you are selected for verification after completing the FAFSA, there will be an asterisk next to your Student Aid Index (SAI) on your FAFSA Submission Summary. 

Confirmed Millersville students will also be notified via their Millersville email that they have outstanding requirements for financial aid. In addition, students can view all of their requirements for financial aid in the Financial Aid Requirements widget found in the Finances tab of their myVILLE Portal. 

• To view specific documents required, click on the link for Student Forms. You will be redirected to the Student Forms Portal, where you can create an account, complete the requested information online and submit your documents through secure upload.
• Once your account is created, you will see the tasks that are being requested.
• You can be selected for verification at any time during the academic year so it is very important you check your email and your financial aid requirements on a regular basis. 
• Students must resolve any requested information in Student Forms before any federal financial aid can be processed. 

Millersville University has implemented the Single Sign-On (SSO) feature with Student Forms. You will see the “Student Forms” requirement in your myVILLE Student Portal. Click the link and you will be redirected to the Student Forms website. The SSO will log you into the portal where you will need to confirm your personal identifying information (Name, SSN, & Date of Birth) that matches your FAFSA. Once you have successfully created your account, you will be able to take care of tasks electronically.

student forms Account Set-up instructions

Here are a couple of items that a dependent student’s parent will need to keep in mind when creating their account:

• When you identify which parent you are requesting a signature from, that is the only parent that will be able to sign the document, unless the student goes back into the task and edits the selected parent.
• Your parent will need to notify you if the information on the document is inaccurate and needs to be changed. You will need to make this change and re-request the signature.
• Students and parents must choose the same option for signing documentation: E-sign and submit electronically or download the form, provide wet signatures, and upload the signed form. 
  • If the parent does not have a valid SSN, they will not be able to electronically sign and neither will the student. You will instead click “Opt out of E-sign” which will allow your parent to download and print the document so that both you and your parent can provide wet signatures. Once the document has been signed, the student will need to upload it to their Student Forms account.

Students: Single-Sign On (SSO) is used for all Millersville applications. However, each academic year that you have a Student Forms requirement you will need to go through the initial set up of your account. To create your account you must match 4 key identifiers from the FAFSA:

• First Name
• Last Name
• Social Security Number
• Date of Birth

Parents: Each academic year that your student has a Student Forms requirement, you will be required to gothrough the initial set up of your account and create a user name and password. To create your account you must also match 4 key identifiers from the FAFSA:

• First Name
• Last Name
• Social Security Number
• Date of Birth

Parents who have forgotten their username or password may use the Forgot Username and Forgot Password links on the Secure Login screen. The parent should receive an email with the following information:

• If Forgot Username was used, the email received contains the username created during account creation.
• If Forgot Password was used, the email contains a link to reset their password.
• They must match their 4 key identifiers from the FAFSA (First Name, Last Name, Social Security Number & Date of Birth) that were provided during account creation to reset their password.
• If the email is not received: Please check junk or spam folders for the email. The link in the email may not work if the user clicks the link while in a junk or spam folder. The parent can either move the email to their inbox or copy and paste the link into their browser.

If you are still unable to retrieve your user name or password or get locked out of your account, contact the Office of Financial Aid for assistance.

The documents required will vary based on each student.

• You can view all of your requirements for financial aid in the Financial Aid Requirements widget found in the Finances tab of your myVILLE Portal. 
• If you see a Student Forms requirement, click the link and you will be redirected to the Student Forms portal. Once your account is created, click the outstanding tasks to see what items are being requested.

As students work through the forms and submit documentation, additional tasks may be created based on the information/answers provided by the student.

• Once all requested tasks are completed and documents are uploaded you will need to submit your account for review.

• Please allow 5-7 business days for review and 10-15 business days during peak season (March-August).

• The Student Forms software will send updates in real time if you need to resolve outstanding financial aid tasks or submit additional information.

Status of Financial Aid Requirements: Under your financial aid requirements in your myVILLE portal and MAX account, the status for Student Forms will change as it goes through the review process.

• If you see a green check mark next to Student Forms, it means the review process has been completed. Check your financial aid awards to see if there were any changes or updates.
• If you do not see a green check mark, click the link for Financial Aid Status and you will be redirected to your MAX account where you can view a more details regarding the status of your documents. Under Select Aid Year choose the academic year you are attending and then select Unsatisfied Student Requirements. 
  • If the status is “R - Requested", there are tasks that require your attention.
  • If the status is “N - Received, Not yet Reviewed”, we have received your submitted documents and they are under review but not finalized.
  • If the status is "S - Satisfied", your review has been compelted and there is nothing further we need from you at this time. 

Text Message: If you provide your cell phone information upon creating an account, you will be notified via text message.

E-Mail: you would also receive a notification to the email address on file.

Status of Financial Aid Requirements: Under your financial aid requirements in your myVILLE portal and MAX account, the status for Student Forms will change back to "R- Requested".

The verification process is a federal regulation and must be completed in order for a student to receive federal aid. If you do not wish to complete the verification process, and are choosing to not receive federal financial aid, please contact the Office of Financial Aid to complete a form stating that you do not wish to comply with the verification requirements and that you understand you will not be eligible for federal aid, so that we can note your account.

Lyle Hall, 2nd Floor, Room 241

Office Hours:
Standard: Mon.-Fri. 8:00 am to 4:30 pm (mid-August to mid-May)                                                                Summer: Mon.-Fri. 8:00 am to 4:00 pm (mid-May to mid-August)

Phone: 717-871-5100                           
Fax:  717-871-7980 
Email: fa.mail@millersville.edu

USPS Mailing Address:
Office of Financial Aid
Millersville University
P.O. Box 1002
Millersville, PA 17551-0302

Address for UPS/FedEx:
Office of Financial Aid
Lyle Hall, 2nd Floor
40 Dilworth Rd
Millersville, PA 17551-0302