CPM Capstone Project


PA Certified Public Manager

The ROI of CPM:

As part of the Pennsylvania CPM program, each participant initiates and participates in a Capstone Project that counts toward 60 hours of required CPM training. The focus of each Capstone Project should be departmental process improvement and/or resource savings. The Capstone Project is a comprehensive project plan that may be implemented in the participant's work domain. The project is woven into various modules of the Pennsylvania CPM program. Participants receive a detailed rubric outlining all aspects needed to complete the assignment.

We recommend that Supervisors or departmental managers approve the topic/subject of the Capstone Project. The following criteria exemplify an exceptional Capstone Project:

  • Innovative in its approach and demonstrates an improvement in quality within thePM3 work unit as a result of the project.
  • Shows cost savings, increased revenue, or increased customer satisfaction as a result of the implementation of the project.
  • An outstanding demonstration of CPM principles.
  • Significantly contributes to the organizational and work unit.

During the CPM graduation, each participant will provide a 5 - 10 minute PowerPoint presentation of their final Capstone Project.

Impact of Capstone:

The examples below represent the potential performance of various CPM® Capstone projects and is not intended to project actual financial results.

“$2.6M (combined cost savings and revenue) for first five classes all projects combined.” Patricia Hoppe – Manager, Office of Employee Development – State of Nevada – Las Vegas

“$25 million dollars (revenue) in non-filed, unreported, or under-reported tax debt. … the benefits are ongoing as we now have a collaborative relationship with each of the regulatory agencies…” Jeff Scott, M.S.M., C.P.M. – Chief Compliance Officer – Kansas Dept of Revenue – Taxation