Registrar's Office Mission Statement

Registrar's Office Mission Statement

The Registrar's Office (RO) is responsible for all aspects of student registration and academic records. The office's primary functions include schedule preparation, registration, grades processing and custodianship of student records. These activities are integral to the educational activities of students, faculty, and University administration, thereby supporting the primary mission of the University to provide excellent instructional programs in a pluralistic environment.

In its role as a provider of quality services to students and the University community, the RO philosophy is to respond to inquiries accurately and promptly, to offer helpful assistance, and to treat our clientele respectfully and with professionalism. We are charged with responsibility for communicating and administering academic policies, which we endeavor to enforce consistently and fairly. We do this in consultation with the academic deans and other administrators. Our office routinely reviews policy, makes recommendations for change, and coordinates the implementation of approved policy revisions.

The RO is committed to improving our services in response to student and faculty needs. To do so, we strive to find new ways to use emerging technology to enhance the efficiency, convenience, accuracy, and effectiveness of our services. In addition to exploring technological improvements and solutions, our office provides reports and data to support the University's enrollment management and planning process. We also use technological resources to provide support to students, faculty, staff and other administrative offices.

Fulfillment of our mission of service to the University community requires the support of a qualified, dedicated and well-trained office staff. For professional expectations and standards, management of the RO adheres to the guidelines on professional practices and ethical standards developed by the American Association of Collegiate Registrars and Admissions Officers (AACRAO). Our office also complies with the Family Educational Rights and Privacy Act (FERPA), as well as the University policy on confidentiality, to insure the integrity, accuracy, and security of students' academic records.