Employee FAQ

Campus work life has changed at Millersville University and it will continue to evolve as we head into the Fall 2021 semester. Please check the FAQs often, as new information becomes available.

  • Faculty - Who should I contact to get immediate tech support in a classroom?

    During business hours, please call the Help Desk Classroom Hotline: 717-871-7820. After business hours, please call 717-871-7777. For 24x7 support with D2Lcall  877-325-7778.

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  • Faculty - Who should I contact to get immediate tech support in my office?

    Help Desk 717-871-7777, email help.desk@millersville.edusubmit a ticket, or use the Skully AI chatbot at https://wiki.millersville.edu/display/ittac.

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  • Faculty - Who should I contact for non-emergency tech support in a classroom?

    Submit a ticket with the Help Desk using the Help Desk link at https://wiki.millersville.edu/display/ittac 

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  • Faculty/Staff - What are the recommended guidelines for occupancy in University vehicles?
    University vehicles are available for use. See the recommended guidance for occupant safety below:
    • Limit occupancy to only 4 passengers
    • Wear face coverings/mask (especially on long trips)
    • Open the windows for more fresh air

    The best protection is to get vaccinated if you can. If you are sick, please do not travel with others. Stay home and get well.

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  • Faculty/Staff - Who do I contact to set up my office computer if I have been using it at home?
    PCs that have been used off campus must have been scanned and cleared by May 1st prior to connecting them to the MU network.  PCs that have not been scanned and cleared will need to be wiped upon return to campus.  Schedule your return to campus appointment here:  https://www.millersville.edu/ithelp and select “Equipment Setup on Return to Campus.”  

    Macs do not need to be scanned when returning to campus. 

    If you are returning your computer to your office before the new network is fully functional, schedule an appointment with IT using this link (https://www.millersville.edu/ithelp) to get your office computer set up. Once the new network is fully functional, you should be able to connect to the MU network through Ethernet or WiFi without assistance (as long as it was scanned and cleared). 

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  • Faculty/Staff - Who do I contact if I need to report a problem with the facilities (e.g., HVAC, water)?

    Any facilities issue should be reported by entering a work order in SchoolDudePlease contact your dean or department lead to obtain a point of contact for work orders. If the issue is an emergency such as a major water leak, please call Facilities Management Department at x-7875. 

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  • Bias and Discrimination - What do I do if I am experiencing bias or discrimination because of being associated with COVID-19?

    Reports can be made through the Office of Diversity and Social Justice’s Inclusive Community Report Form or to Human Resources.

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  • Bias and Discrimination - What should I do if I observe someone showing bias or discrimination towards someone they believe has COVID-19?

    Reports can be made through the Office of Diversity and Social Justice’s Inclusive Community Report Form or to Human Resources.

     

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  • Health - Is the vaccine safe?

    Millersville's medical director Dr. Weaver talks about the safety of the vaccine in this video - - Dr. Weaver discusses vaccine

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  • Health - Who do I contact with questions about the employee health screening process?

    Please contact your supervisor, Environmental Health and Safety at patrick.weidinger@millersville.edu, or Health Services at hservices@millersville.edu. 

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  • Health - What should I do if I take my temperature and it is above 100.4 F or I feel ill and have any of the COVID-19 symptoms?

    If you develop a fever, cough or other symptoms, stay home and only leave to seek medical care. Do not report to work and contact your supervisor. Supervisors should then contact Health Services and/or Environmental Health and Safety to report a possible case of infection in their area.

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  • Health - What should I do if I know that I’ve been exposed to someone who has tested positive for COVID-19 or I test positive?

    Notify your supervisor immediately. If you have symptoms, contact your health care provider or your nearest Urgent Care center for further instructions. 

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  • Cleaning and Housekeeping - Can I bring my own cleaning supplies to campus?

    The University will supply sanitation and disinfecting supplies, which will be available at centrally located sanitation stations around campus. Employees may not remove supplies from the sanitation stations to store in their personal workspace.   

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  • Cleaning and Housekeeping - Can I bring in a personal UV light or HEPA fan/filter for my office and/or department?

    No, employees are not permitted to bring in their own devices. Please see the Health & Safety Plan for more information on UV lights and HEPA fans and filters.

     

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  • Workers Compensation - I believe I contracted COVID-19 at work. Is the illness covered under PA Workers' Compensation laws?

    Yes, but since it is difficult to know if a person who contracts COVID-19 got the virus at work (because the virus is everywhere), it may not be covered by our workers' compensation carrier. No test can determine exactly where and when a person contracts COVID-19.

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