Frequently Asked Questions
- Who may have a Declining Balance Option?
- If I live on campus, am I required to have a Declining Balance Option?
- How do I access or change my Declining Balance Option?
- When do the bills come due?
- Can I check my funds on my Declining Balance Account?
- When can I get meals?
- Can I eat in the Dining Hall without a Declining Balance Account?
- What is Marauder Gold?
- Can I check my Marauder Gold Balance?
- Where can I use Marauder Gold?
- Can I bring a Guest to the Dining Hall?
- What do I do if my ID card was lost, stolen, or damaged?
- My friend is sick, can I swipe her card and bring her a meal?
- What resources are there for my dietary needs?
Who may have a Declining Balance Option?
Any registered student may have a Declining Balance Option. First-year resident students and transfer students with less than 30 Credit Hours are required to have the $2,100 level Declining Balance.
If I live on campus, am I required to have a Declining Balance Option?
All resident students are automatically enrolled in the $2,100 level Declining Balance Option. Upperclassman have the option to reduce to the $1,950 level or the $1,700 level.
How do I access or change my Declining Balance Option?
If you want to change your Declining Balance Option or you are a commuter or graduate student looking to add a Declining Balance Option, log onto MAX and complete the following:
- Click on "Student Services"
- Choose "Housing and Dining"
- Click on "My Dining - Add/Change Declining Balance Option
Contact the Office of Student Accounts Office at 717-871-5101 if you have problems changing your account.
When do the bills come due?
Due dates for the Dining Declining Balance Option is set by the Office of Student Accounts. For the Fall Semester they are usually mid-to-late-July. Upperclassman can make changes anytime after that until midnight the day before Fall classes begin.
Can I check my funds on my Declining Balance Account?
Go to your Semester Account in your MAX to see your balance. Some dining locations on campus may be able to check your balance at the register.
When can I get meals?
With our Declining Balance program comes No Meal Zone Dining which means you can eat at any of our locations whenever they are open and you will not be restricted to times that you can use your Declining Balance Option. For example, if you want breakfast at 8:00 am and lunch at 10:00 am you can. This is a change from our previous meal periods that could be a little constricting to your busy schedule. Now you eat when you want to eat.
Can I eat in the Dining Hall without a Declining Balance Account?
Yes, if you do not have a Declining Balance Option you can still eat in the Upper Deck Dining Hall during normal business hours at the following rates:
With University ID Other Guests with Declining Balance Option
Breakfast - $7.00 Breakfast - $8.25 Breakfast - $5.25
Lunch - $9.50 Lunch - $10.75 Lunch - $7.25
Dinner - $12.50 Dinner - $14.50 Dinner - $9.50
What is Marauder Gold?
Marauder Gold is a prepaid, stored-value/debit account that is accessible via your One Card. It is the convenient, cashless way to pay on and off-campus.
Can I check my Marauder Gold Balance?
Go to Marauder Gold in your MAX to see your balance. Some dining locations on campus may be able to check your balance at the register.
To transfer money onto your Marauder Gold - Go to Marauder Gold in your MAX to make deposits to your account. A minimum deposit of $25 is required.
Where can I use Marauder Gold?
The Upper Deck and all Retail Locations
Computer Lab Printing
Office of Student Accounts (most fees)
BANK, SMC-ticket sales
Residence Hall Laundry Machines
Residence Hall Vending Machines
Sugar Bowl Normal Ave. Millersville
CVS/Pharmacy #1675, 1278 Millersville Pk. Lancaster
CVS/Pharmacy #2371, 2020 Columbia Ave. Lancaster
Friendly's 1655 Columbia Ave. Lancaster
Giant Food Stores 1360 Columbia Ave. Lancaster
John Herr's Village Market 25 Manor Ave. Millersville
Pizza Hut 777 Manor St. Lancaster
Sheetz #388 3101 Columbia Ave. Lancaster
Spyro Gyros 241 N. Queen St. Lancaster
Wiley's Pharmacy 507 Leaman Ave. Millersville
Can I bring a Guest to the Dining Hall?
Yes, you can pay for them using your Declining Balance Option or they can pay with cash, debit or credit cards.
What do I do if my ID card was lost, stolen, or damaged?
A valid University photo ID card is required to be admitted to a dining facility. Registered students who have chosen a specific Declining Balance Option will have their ID card magnetically encoded for the appropriate DB Level. If it is lost, contact should be made immediately to the ID Office in the Boyer Building at 717-871-7008. If your ID card is damaged, contact the ID office to get a new one. Check the ID Card Requirements.
My friend is sick, can I swipe her card and bring her a meal?
The ID card is non-transferable and as such guarantees the use only by the card owner. Use or attempted use by anyone other than the owner constitutes a violation of the Student Code of Conduct and is subject to University disciplinary action.
What resources are there for my dietary needs?
MU Dining has a registered dietitian available for free consultations. Our dietitian specializes in education on diets including: dietbetic, gluten-free, low salt, and weight loss. Contact MU Health Services to schedule a dietary consultation. We also provide allergy-free options in the following dining locations:
The Upper Deck Dining Hall - A vegetarian, gluten-free area. Some dishes served will be Quinoa, Vegetarian Paella, Kasha, Fresh Roasted Vegetables, and Farro Grain
The Juice Bar - Fruit and veggie smoothies which are a healthy way to recover from a work out, grab a snack or use as a meal replacement
The Anchor - Made-to-order fresh fruit and vegetables