Instructions for Obtaining Pennsylvania Child Abuse History Clearance
- Visit www.compass.state.pa.us/cwis
- Employees who are renewing their background clearances have a prior created Keystone ID. Select Individual Login.
- Select Access My Clearances.
- Scroll to the bottom of this page and choose Continue.
- You will arrive at the Keystone Key login screen. At this point you may choose to:
- Enter your username and password if you recall that information.
- Choose Forgot User ID and/or Forgot Password in the Self-Service for Citizens section.
- Contact the CWIS Solution Support Center at 1-877-343-0494 for assistance.
- Once you are logged into the site, follow the following steps:
- Read and agree to the My Child Welfare Account Terms & Conditions. Click Next.
- Scroll to the bottom and click Continue.
- Select Create Clearance Application.
- Scroll to the bottom and Click Begin.
- Select School Employee Not Governed by Public School Code: Applying as a school employee not governed by Section 111 of the Public School Code. Click Next.
- Complete applicant information. You only need to enter required information. Then select Next.
- Complete current address. At the bottom, please select to have a paper version of the certificate to be sent to your home. Finalize by clicking Next.
- Complete previous addresses. **Please only indicate your state(s) of previous residence. Finalize by clicking Next.
- Add household members: You must list all household members you have lived with since birth. Finalize by clicking Next.
- Scroll through the application summary. At the bottom, click Next.
- Provide E-signature. Please certify the application and sign. Finalize by clicking Next
- Submit application payment: Please enter the payment code provided to you by the Office of Human Resources. Finish by clicking Submit.
You will receive an email from noreply@pa.gov within 24 - 72 hours of submitting this application notifying you that your results are ready. Using that email, you can download your certificate as a PDF for your records. The Office of Human Resources will have access to your results via the portal so no follow-up is required unless contacted by our office.