Submit Security Clearance Documents

1. Go to the MU 'Logins & Services Directory' page: MU Logins and Services Directory
2. Select the 'myVille Portal' logo or 'Max' Logo. 
   • Complete the login steps as prompted.  Once logged in, the 'myVille Portal' homepage will appear.
3. On the 'myVille Portal' homepage, locate the area titled 'Account Information'.
4. Select 'New Max - OneSIS' to access your Max account. 
   • The Max account homepage will have the heading 'Student Services' at the top.  You are now in your Max account.

1. On the Max homepage (the page with the 'Student Services' heading at the top), locate the box/menu titled 'Certification Students'.
   • From the menu options listed, select ‘Submit Security Clearances' in the menu under the 'Certification Students' subheading.
2. Read the ‘Submit Security Clearances’ page carefully for important information! 
   • Click ‘Submit Clearances Here!’ to begin. 
   • Note: Submit complete clearance packets only.
3. Follow the instructions on the form.
   • When all documents (PDF format preferred) have been attached for upload, click the red ‘SUBMIT to Millersville University – Dept of Field Services’ button at the bottom of the page.  
   • Documents are NOT submitted until the red 'SUBMIT' button has been clicked.
4. You will be directed to the ‘Clearance Documents Submitted’ message if correctly submitted.

1. The review process will take several business days, or longer, depending on the time of year and volume of documents being processed.
2. Once your documents have been reviewed and processed, you will receive an email from Field Services through your MU email account.
   • This email is a notification email that your documents have been reviewed and contains next steps to check your information.
3. Check your Max account! 
   • Follow the instructions outlined in the email to check your Max account and verify you have a complete and valid clearance packet on file.
   • The ‘Dates of Issue’ information will be updated and available for your review in your new Max account on the 'Student Profile' page.
     • Review this information carefully! 
     • Does the information provided match what you submitted?
     • Does the information provided meet the requirements?
     • Documents that are not on file will not be listed.

If you have questions regarding what is reflected in your Max account, email us (from your MU email account) at Field.Services@millersville.edu.  Include your MU ID#.

• During times of high volume, phone/email response time and clearance processing may be delayed. For fastest response we encourage you to email your questions (include ID #). 
• Field Services will communicate through your MU email account if there is a question or concern regarding the documents submitted.