Accepted Online Students

WE ARE COMMITTED TO MAKING YOUR TRANSITION AS EASY AS POSSIBLE!
Follow the below check list to get set up and ready to go before your courses begin. If you have any questions, contact onlineprograms@millersville.edu.

• Set up your MU student accounts
• Apply for Financial Aid (if applicable)
• Sign up for payment plans (if applicable) for spring and fall semesters only
• Contact Veteran Certifying Office if using military benefits
• Review your Degree Audit through MAX
• Review your Welcome Packet sent via email and mail
• Review automatic major course registration
• Review registration dates
• Accept financial aid awards (if applicable)
• Sign up for MU Alert email/text emergency notification system
• Consult with your academic advisor to determine your academic plan
• Purchase textbooks
• Complete Online Orientation in D2L
• Submit final official transcripts to the Office of Online Programs (if applicable)

MYVILLE ACCOUNT SET UP
Once you confirm your acceptance and receive your MU student email, you can setup your myVille accounts at https://wiki.millersville.edu/display/ittac/Activating+your+MU+Accounts

*MU student emails typically generate within 48 hours after confirming your acceptance.

You will use your myVILLE account to access student email, D2L Brightspace, and more important resources. Your login credentials for myVILLE will be used for all campus services requiring a login -- make sure to write them down in a safe place!

Once you activate your myVILLE account, be sure to check your Millersville email account regularly. Millersville email is the primary communication mode for information, and is especially important for online students.

Go to http://www.millersville.edu/logins to access the portals listed below:

• myVILLE provides access to your email, the university portal, and on-campus services.
• D2L Brightspace provides access to all online courses, including your orientation
• MAX provides access to course registration, grades, transcripts and degree audits, and billing and financial aid information.

If you have in progress courses, be sure to submit your final college transcripts once they are completed!

Sending in final transcripts:

• Electronic official transcripts can be sent to admissions@millersville.edu
• Mailed official transcripts can be sent to:
  • Admissions Office
  • Millersville University
  • PO Box 1002
  • Millersville, PA 17551

D2L BRIGHTSPACE (ONLINE COURSES)

Once you have set up your myVILLE account, your next step is to familiarize yourself with D2L
Brightspace, Millersville’s online Learning Management System. Visit the following page for tips on
how to get started, and check out the introductory video:
wiki.millersville.edu/display/d2ldocs/Getting+started 

Before logging into D2L for the first time, be sure to run the System Check (see page 10 for more
information on technology requirements). You can either reach the systems check from the D2L login page, or by visiting the following link: millersville.desire2learn.com/d2l/systemCheck

Please keep in mind that there is sometimes a delay of a day or two after activating your myVILLE account before you can access D2L. If you have any issues or questions, contact the IT Help Desk at 717-871-7777 or help.desk@millersville.edu.

ONLINE STUDENT ORIENTATION
All new online students are required to access and complete the Online Student Orientation before beginning classes. The Online Student Orientation, will become available in D2L a few weeks before classes begin.

Here are some items you may expect to find in the Orientation:

• Welcome videos from Dean, Program Chair, and Faculty
• Program Philosophy and Framework
• Policies and Procedures
• Information on Special Program Requirements (Clinicals, etc.)
• Scholarship & Financial Aid Information
• Important Student Information and Resources
• Technical Support and Tips & Tricks

Please note that the Online Student Orientation is required to be completed before you may begin in your program; online students are not required to attend in-person orientation.

ACCESSING THE ONLINE ORIENTATION IN D2L

Follow the instructions below to access the Online Orientation once it is available (a few weeks before classes begin):

1. Log on to D2L Brightspace- Access the Logins page (www.millersville.edu/logins).
2. Click the Brightspace logo and log in with the same username and password as your myVILLE account.
3. Once logged in, click the Course Selector at the top (you may first need to access the menu in the top left).
4. In this list, you will see Online Orientation. Click the pin icon (which ensures the Orientation appears in your My Courses widget) then open it from that widget, or the Course Selector itself.
5. Once you have entered the Orientation, your first stop is Module 0 | Welcome (alternatively, Introduction).
6. Under the Resource section, click on Content, then navigate to Module 0 in the list. Start with everything in Module 0, then move on through Module 1, Module 2, and so on until done.
7. On the top of the page, click on Communication, then click on Discussions (you may first need to access the menu in the top left). Here you can introduce yourself to your professors & fellow classmates, ask general questions, discuss the individual modules, and request further info.

1. REVIEW DEGREE AUDIT
   • After setting up your accounts, you can access your degree audit to review remaining requirements in your program.
   • Access the Degree Audit by clicking the MAX icon on the MU logins page. Then click Student Services, Advisement, and Degree Audit Report.
   • If you are taking or planning to take any courses at another institution, check out the Transfer Equivalency website to see what may transfer.
2. SPEAK WITH YOUR ADVISOR
   • Check your MySpyglass for information on connecting with your advisor. Your advisor will help create an academic plan for your degree.
   • Always check with them before enrolling in any courses.
   • You may consult with your advisor by email, telephone, or live video chat. If nearby, you are welcome to come by in person!
3. GET REGISTERED FOR CLASSES
   • As an online MU student, you are guaranteed a seat in all
     required major courses.
   • You will be automatically registered for all major courses
     during your program.
   • You can view your registration in MAX (courses may not appear until closer to your start date). For other coursework (general education courses, required related courses, electives), consult with your advisor.
   • You may register yourself for any needed general education or elective courses or email your advisor from your myVILLE email with the courses you need.
   • If a class is full, you may join the waitlist. If a seat opens up, you will receive notice in your myVILLE email. We suggest signing up for MAX Mobile (found in MAX) to get text
     message notifications.
4. PURCHASE TEXTBOOKS
   • Once you have been registered for classes, be sure to check exactly what textbooks you will require.
   • Visit the bookstore website.
   • Log in with your MU student information.
   • Review your course information and required textbooks.
   • You will see a list of courses and assigned materials. Textbooks will be shown in available conditions such as new, used, rental, ebook, and marketplace.
   • Purchase your textbooks!
5. DROPPING CLASSES
   • Be sure to drop courses before the semester begins. You may drop it in MAX, or request your advisor to assist.
   • If not dropped in time, you may be responsible for all or part of the course’s costs, even if you did not attend. Once the semester has started, you can only receive a full refund during the drop/add period.
   • For details on drop/add dates, please consult the Academic Calendar.

REMEMBER THAT SOME ONLINE COURSES HAVE MEETING TIMES!

Asynchronous:
When you think “online”, you probably imagine flexible classes that allow you to log in“whenever”
and proceed through the course at your own pace, with the only specific dates or times being due
dates for assignments. Many online courses at Millersville are just like this, offered in what is called
an asynchronous format, without specific meeting times.

Synchronous:
At the other end of the spectrum are synchronous courses, which do have meeting times,
usually held over Zoom. The frequency of these meetings, as well as whether or not they are optional
to attend, will vary by course. To find out if an online course is synchronous or not, look it up in the
web schedule, contact your advisor, or contact the course instructor.

• E-BILLS
  • Student Accounts will send email notification to students at their
    Millersville student email address when their bill becomes available.
    Follow the instructions in the email to VIEW/PRINT/PAY/CLEAR the bill.
  • All bills are processed electronically and may be accessed online in
    myVILLE. If changes to registration are made after the initial bill, your
    bill will not be updated; check your balance to see what you may owe.
  • Your $150 acceptance deposit will be added to your first semester’s bill.
• CURRENT ACCOUNT BALANCE
  • Millersville bills undergraduate students on a per-credit basis (for parttime students). If students add or drop classes, this will change the initial bill. Log onto myVILLE to view real-time account activity for the current semester. As noted, any changes made after the original bill has been issued will be reflected here.
• PAYMENT METHODS
  • Millersville University accepts numerous forms of payment, including cash, check, and credit card. For complete information on all accepted payment methods, visit www.millersville.edu/osa/paymentinfo.php.
• THIRD-PARTY AUTHORIZATION
  • Third-Party Authorization is found in myVILLE. For details, visit www.millersville.edu/osa/third-partyparent-authorization.php.
  • In order for partners, parents or other third parties to receive an email when bills are available, have access to online billing and be granted permission to discuss confidential account information with the OSA, Third-Party Authorization is required by law.
• TMS PAYMENT PLAN
  • Millersville University, in conjunction with Tuition Management Systems (TMS), offers an OPTIONAL payment plan, available for the Fall & Spring terms only.
  • Approximate deadlines to join are:
    Fall Term: Mid-August*
    Spring Term: Early January*
  • Visit www.millersville.edu/osa/installmentplan.php for more details and exact deadline dates. To take advantage of this offer, contact at 1-833-269-3675.
  • Enrollment in a payment plan after the tuition due date is subject to a $25 late fee. To avoid this, sign up for the payment plan by the due date of your tuition bill.
• STUDENT REFUNDS
  • Signing up for direct deposit ensures that excess funds are directly deposited into your checking or savings account within 72 hours of an overpayment. Even if you do not utilize a payment plan, all refunds are processed in this system.
  • Register your account with SAM (Student Account Manager) to choose either a paper check or direct deposit, and verify your address.
  • Register your preference at https://www.millersville.edu/osa/student-account-manager.php and click on the register tab.

The Office of Students Accounts is here to help!

• 717-871-5101
• osa@millersville.edu
• www.millersville.edu/osa
• Location: Lyle Hall, 2nd Floor

• To find our your eligibility for federal financial aid, you will need to complete the FAFSA application, found at studentaid.gov/h/apply-for-aid/fafsa. Millersville’s FAFSA school code is 003325.
• If you are planning to purchase books through the University Bookstore, financial aid cannot be used upfront. If you are expecting a refund, you may apply for a book loan and use that
  money in the Bookstore. Contact Financial Aid for more information.
• Financial aid is available for students planning to attend both full-time (12 credits or more) and part-time (6-11 credits). Aid is also available for summer sessions through a special application. Aid is NOT available for the winter session.
• Some students also receive tuition reimbursement through their employers. Should you have any questions regarding using such assistance towards your bills, contact Financial Aid.

 

The Office of Financial Aid is here to help!

• 717-871-5100
• fa.mail@millersville.edu
• Location: Lyle Hall, 2nd Floor
• https://www.millersville.edu/finaid/

• The Veterans Certifying Officials in the Office of Financial Aid handles all paperwork for veterans applying for the Department of Veterans Affairs (DVA) educational benefits.
• This office is also your link to the DVA in cases of problems with educational benefit processing.
• For advisement and registration assistance, veterans may contact Academic and Student Development at vet.advisor@millersville.edu.
• For general information from the American Council on Education (ACE) about receiving academic credit for military training, visit: www.acenet.edu/Programs-Services/Pages/Credit-Transcripts/Military-Guide-Online.aspx
• For more info, visit our Veterans Resource Center (VRC) page at https://www.millersville.edu/finaid/financialaid-options/veteran-benefits/index.php

Contact information for the Veterans Certifying Officials:
Office of Financial Aid
P.O. Box 1002, Millersville, PA 17551
Telephone: 717-871-5100, Fax: 717-871-2248

The Office of Learning Services provides accommodations for students with developmental, medical, mobility, physical, psychiatric and learning disabilities, both online and in-person.

Students need to complete two basic steps:

1. Complete a Special Assistance Request Form for Students with Disabilities.
2. Submit official documentation to the Office of Learning Services.

Additional information and forms are available at https://www.millersville.edu/learningservices/

Photo IDs are optional for online students. If
you would like one, you may submit a photo at https://www.millersville.edu/univsvcs/ocidserv.php
or visit the University Services Office in Boyer Building, Room 123, Monday-Friday, 8 a.m. – 4 p.m.

ID cards can be picked up during normal business hours (please note that at this time, IDs may only be picked up in person). For more information, visit the University Services webpage at www.millersville.edu/univsvcs.

As an online student, you have access to all library resources, both online and in-person, including research help and writing assistance (via the Writing Center).

In your program’s Online Orientation, you can find further details on how to access the library. For additional information, visit the library website at www.library.millersville.edu.

Students may purchase textbooks from the University Store online or in-person. Books can be purchased in advance and held for free in-store pickup or shipped.

Be sure to check out the store website for all textbook and school supply needs, as well as clothing and gear to show off your Marauder pride!

You may find the University Store website at https://www.mville.store/. For any questions, call 717-871-7610.

The Chryst Writing Center is available to assist with your paper-writing needs. 30-minute appointments and walk-in sessions (first-come, first-served) are available in-person at the McNairy Library (Ganser Hall).

Online tutoring is available, both synchronously via Zoom as well as asynchronously through email. All services are free of charge. For more details as well as hours, visit the Writing Center’s site at: www.millersville.edu/english/writingcenter/index.php.

MINIMUM TECHNOLOGY REQUIREMENTS
To ensure the best experience during your time as an online student, be sure to have access to all of the following:

• Webcam (any resolution )
• Microphone (built-in or external)
• Broadband (high-speed) Internet
• A reliable connection is required to be able to view course content, submit assignments, and interact with faculty and fellow students.

RECOMMENDED SPECIFICATIONS
Your computer should meet or exceed the following specifications

• Any current era processor
• Minimum 4GB RAM (8GB or greater highly recommended)
• 250GB Storage (or greater)

SOFTWARE REQUIREMENTS
Primarily, you will require access to a web browser and an office suite. For best compatibility with D2L Brightspace, IT recommends using Mozilla Firefox or Google Chrome as your web browser.

For an office suite, we recommend Microsoft Office 365, which is available to all Millersville students free of charge. With it you can:

• Install Office on up to 5 compatible Windows and Mac computers and/or tablets (including iPad)
• Utilize Office 365 online in a browser
• Use OneDrive for online file storage

vLAB VIRTUAL DESKTOP

• vLab Virtual Desktop is available to all students and delivers a fully-functional Windows 10 computer lab desktop to your personal device over the Internet.
• Keep in mind, this is not a persistant desktop, so you will need to save your data to an external drive or the cloud, or it will be completely lost.
• For more information, visit: wiki.millersville.edu/display/ittac/vLab

BACKUP SOLUTIONS
Regular backups are essential, and all computers come with backup software. Best practice is to keep multiple redundant backups in different physical locations (e.g. one in a secure place
at work, one at home). This “3-2-1” backup rule makes all the difference if disaster strikes.

Another option is to save your work in the cloud, which allows you to access your data from anywhere. OneDrive is one such service. It is highly recommended you save your data to OneDrive when utilizing the vLab.

IT HELP DESK

Online Help: mville.us/help
Phone: 717-871-7777
Email: help.desk@millersville.edu
Facebook: Millersville University Info Tech (IT)

IT Call Center Hours (all times are EST):

• Fall/Spring: M-Th 8 a.m. - 7 p.m.
• F 8 a.m. - 5 p.m.
• Summer: M-F 8 a.m. - 4 p.m.

If you plan to visit campus, be sure to sign up for MU|Alert at mualert.millersville.edu. This system will notify you of any campus emergency, as well as weather closings and delays.

• MCNAIRY LIBRARY
  • 717-871-7111
  • Library.Circulation@millersville.edu
  • www.library.millersville.edu
  • Location: Ganser Hall
• WRITING CENTER
  • 717-871-7389
  • https://www.millersville.edu/enwl/writing-center/
  • Location: McNairy Library (Ganser Hall), Rm. 106
• POLICE & PARKING
  • Emergency: 911
  • Non-emergency: 717-871-4357 (871-HELP)
  • Alternative Non-emergency: 717-897-0967
  • https://www.millersville.edu/police/
  • Location: Boyer Building 
• OFFICE OF STUDENT ACCOUNTS
  • 717-871-5101
  • osa@millersville.edu
  • www.millersville.edu/osa
  • Location: Lyle Hall, 2nd Floor
• FINANCIAL AID
  • 717-871-5100
  • Fa.mail@millersville.edu
  • www.millersville.edu/finaid
  • Location: Lyle Hall, 2nd Floor
• REGISTRAR’S OFFICE
  • 717-871-5005
  • registrar@millersville.edu
  • www.millersville.edu/registrar
  • Location: Lyle Hall, 1st Floor
• CAMPUS INFORMATION
  • 717-871-4636 (871-INFO)
  • Location: Student Memorial Center (SMC)
• INFORMATION TECHNOLOGY
  • 717-871-7777
  • Help.Desk@millersville.edu
  • mville.us/help
  • www.millersville.edu/infotech
  • Location: Boyer Building (look for TAC)
• UNIVERSITY STORE (BOOKSTORE)
  • 717-871-7610
  • store@ssi.millersville.edu
  • mville.store
  • Location: Student Memorial Center (SMC)
• LEARNING SERVICES
  • 717-871-5554
  • learning.services@millersville.edu
  • www.millersville.edu/learningservices
  • Location: Lyle Hall, Room 352
• OFFICE FOR INCLUSIVE EXCELLENCE
  • 717-871-4473
  • https://www.millersville.edu/oie/
  • Location: Student Memorial Center

• Search for Online Courses
  • Search through all available online courses by term, level (undergraduate or graduate), and method (fully-online or blended).
• Tuition & Fees for Undergraduate Students
  • Check this page for exact tuition & fees for undergraduates; this includes costs for both fully online & face-to-face students, as well as in-state & out-of-state.
• Online Programs Student Forms
  • Visit this page for a complete list of student forms used by the Office of Online Programs, such as Change of Delivery (COD) forms and Admission Response forms.