Unusual Enrollment History (UEH)

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DEFINITION OF UEH

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The Department of Education selects students to be reviewed if they have received federal financial aid at multiple institutions during the past four academic years. Once the Department of Education indicates that a student has an unusual enrollment history, the Financial Aid Office must then take action and review the academic history prior to determining federal financial aid eligibility for the student.

Millersville University is required by the Department of Education to verify whether or not academic credit was received at each institution during the relevant years.

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RETURNING STUDENTS

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The Office of Financial Aid reviews all UEH accounts once grades have been posted to determine if academic credit has been earned. Reviews will only be completed once all other Financial Aid Requirements have been completed. 

The Office of Financial Aid is required to review the past four academic years, so it is possible that additional documentation such as academic transcripts from other institutions that you have attended may be required.

• If your Academic Transcripts are on file with the Registrar's Office, we may not need anything further to complete an initial review your account.
• Even if you did not transfer all credits taken from the past 4 years to Millersville, the Office of Financial Aid will still need your transcript to determine your eligibility.
• If additional documentation is needed from you, you will be contacted. 
• The review process may take 1-3 weeks from the date requirements have been satisfied and documentation received.  

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TRANSFER STUDENTS

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The Office of Financial Aid reviews UEH accounts for transfer students once they have paid their confirmation fee and once all other Financial Aid Requirements have been completed. 

The Office of Financial Aid is required to review the past four academic years, so it is possible that additional documentation such as academic transcripts from other institutions that you have attended may be required.

• If your Academic Transcripts are on file with the Registrar's Office, we may not need anything further to complete an initial review your account.
• Even if you did not transfer all credits taken from the past 4 years to Millersville, the Office of Financial Aid will still need your transcript to determine your eligibility.
• If additional documentation is needed from you, you will be contacted. 
• The review process may take 1-3 weeks from the date requirements have been satisfied and documentation received. 

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ELIGIBILITY APPROVED

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If the UEH review and/or documentation supports that the student did earn academic credit at each institution and that it does not appear the student only stayed enrolled long enough to obtain a credit balance payment (refund); then the student is eligible to receive Title IV funds (federal financial aid).

If you are approved for Title IV funding, your account will be processed with federal financial aid accordingly. 

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ELIGIBILITY SUSPENDED

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If the UEH review and/or documentation does not support that the student earned academic credit at each institution and/or it is determined the student does appear to have remained enrolled only long enough to receive a credit balance payment (refund); then the student will be denied Title IV eligibility (federal financial aid) and required to submit an Appeal Form and other supporting documentation. 

If it is determined that your Title IV funding is suspended, please follow the steps below to appeal for possible reinstatement of eligibility for a future semester. You will be automatically denied eligibility if you refuse to submit the required documentation.

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APPEAL PROCESS

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If you are denied after your appeal is reviewed by the school, you are required to complete the following before your federal student aid eligibility may be reinstated:

• Must meet with the Office of Academic Advisement (located on the 3^rd floor of Lyle Hall) to develop an academic plan to ensure the successful completion of the 12 credit hours. Must provide a signed and dated copy of the plan to the Office of Financial Aid. The plan must include both, the student’s and the Academic Advisement Coordinator’s signature.
• Must successfully complete a minimum of 12 credits hours and make Satisfactory Academic Progress (SAP) at Millersville University. The SAP policy can be found here.
• Please note that students may not drop or withdraw from (officially or unofficially) any course after the term begins.

When a student regains eligibility under these provisions, eligibility for Title IV aid begins at the beginning of the following payment period.

For example, a student who is denied in the Fall 2024 term, attends a minimum of 12 credit hours, and successfully meets the stipulations at the end of the fall term will be eligible for federal aid in the Spring 2025 term.

Lyle Hall, 2nd Floor, Room 241

Office Hours:
Standard: Mon.-Fri. 8:00 am to 4:30 pm (mid-August to mid-May)                                                                Summer: Mon.-Fri. 8:00 am to 4:00 pm (mid-May to mid-August)

Call Center Hours:
Available by Phone: Mon.-Fri. 8:00am to 6:00pm 

Phone: 717-871-5100                           
Fax:  717-871-7980 
Email: fa.mail@millersville.edu

USPS Mailing Address:
Office of Financial Aid
Millersville University
P.O. Box 1002
Millersville, PA 17551-0302

Address for UPS/FedEx:
Office of Financial Aid
Lyle Hall, 2nd Floor
40 Dilworth Rd
Millersville, PA 17551-0302