Welcome to the Office of Financial Aid

Our Mission

The Office of Financial Aid is here to assist all students, regardless of their economic resources, in obtaining financial assistance and the collection of student tuition and fees; while maintaining the fiscal and regulatory integrity of the University's financial programs. 

The information on this website serves as a resource to help you through the process of obtaining financial assistance to pay for college. Utilize the navigation bar to find detailed information about the different aid programs, click below for important announcements, program specific financial aid information and checklists, or contact our office to speak with someone directly. We are here to help!

 Spanish version available here.

Important Network Outage Update:

Millersville University has been experiencing a campus wide network outage since February 28th, 2021; which is affecting most platforms necessary for administrative duties and restricting access to the applications our office needs to process financial aid and address any inquiries. At this time our call center is closed and access to email is limited. All Financial Aid processing will resume once service is fully restored. Staff are working around the clock to resolve the issue.

The network outage has also affected the availability of student applications and until the network has been fully restored, students will not have access to complete applications for Summer Financial Aid, the CARES Relief Fund and/or complete Financial Aid Requirements through their MAX account. 

We truly appreciate your patience and understanding during this unprecedented time.


The FAFSA is the application used by the Department of Education to determine what types of financial aid you may qualify for. Completing the FAFSA is free, quick, and gives you access to the largest source of financial aid to pay for college.

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FAFSA School Code

To start the financial aid process, complete the Free Application for Federal Student Aid (FAFSA). To have your information sent to Millersville, you must include our School Code: 003325 - Check out the Applying for Aid section for more info!

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Your Financial Aid Checklist

View checklists and other information related directly to your program of study and grade level!

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Net Price Calculator

This calculator is a tool that can be used to assist future Marauders with early financial planning for college. It...

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The world has changed a lot in the last few months, but one thing that has not changed is our commitment to seeing you succeed. While your classes have been moved to a mixed modality of in-person and online, so has our office!

The Office of Financial Aid staff is continuing to work remotely during our normal business hours (Monday through Friday, 8am-4pm) to ensure that financial aid continues to be processed for students. We have customer service hours available on Tuesdays and Thursdays from 9am-3pm for you to speak directly with a Financial Aid Representative. Please see the Customer Service Hours section below for more detailed information.

  • Customer Service Hours

    Customer Service Hours:

    The Office of Financial Aid staff is continuing to work remotely during our normal business hours (Monday through Friday, 8am-4pm) to ensure that financial aid continues to be processed for students. We also have customer service hours available from 9am-3pm on Tuesdays and Thursdays!

    • For the quickest way to get in touch with our office, please call us at 717-871-5100 to speak with a Financial Aid representative. Our Call Center is open every Tuesday and Thursday from 9am-3pm!
      • Please make sure to have your Millersville ID number ready and be prepared to verify your identity.
    • You can also stop by our office in Lyle Hall on Tuesdays and Thursdays from 9-3pm to drop off paperwork or have other general questions addressed.
      • Please make sure you wear your mask when entering the building and adhere to social distancing guidelines.
      • If you need to meet with a counselor, please note that all appointments are currently in a virtual format. If you need to speak with a counselor at length, please make sure to schedule an appointment.
    • We can also be reached via email at any time during our normal business hours, M-F 8am-4pm.
      • Due to an extremely high-volume of emails, you may experience longer than normal wait times for a response. We truly appreciate your patience and understanding as we continue to navigate during these unprecedented times!
      • If you are emailing us, please make sure to include your full name and Millersville ID number in your email.

     email us   call us

  • Scheduling an Appointment


    If you need to schedule an appointment with a Financial Aid Counselor, we are available via phone and Zoom appointments.

    • The quickest way to schedule an appointment is to call our office on Tuesdays or Thursdays between 9am-3pm!
    • If you are emailing us to schedule an appointment, please email us and make sure to change your subject line to "Request for Appointment". Don't forget to include in your email:
      • Your Millersville ID number
      • Your questions/reason for appointment
      • Phone number to be reached at 
      • Preferred method of appointment (phone or Zoom)
      • Dates and times you are available for an appointment

    call us to schedule an appointment

    email us to schedule an appointment

  • Spring Semester & Payment of Financial Aid

    Spring Semester & Payment of Financial Aid

    Student refunds are currently being processed by the Office of Student Accounts and will be ongoing as financial aid pays.

    • Students with Direct Deposit can expect to receive their refund within 3-5 business days from the date your financial aid pays to your account.
    • Students who are not signed up for Direct Deposit can expect their refund within 7-10 business days from the date your financial aid pays to your account.
    • You can check your account information, including the processing of any refunds, through your myVILLE Student Portal by going to the "Finances" tab/menu option and clicking on the “Current Balance” link. 

     If your financial aid has not paid to your account, you may have outstanding requirements to complete or your account may be under an internal review before the funds can disburse.

    • If your account is under an internal review, please allow 5-10 business days for this to be completed.
    • To check if you have outstanding requirements, log into your myVILLE Student Portal and click on the "Finances" tab/menu option and complete anything listed under “Financial Aid Requirements”. 
      • Please note if there is a discrepancy with your housing, you will be required to complete a Financial Aid Housing Status Form even if you notified another office of your housing plans. Please note that failure to complete this form will delay the processing and disbursement of your financial aid.

    Now that the drop/add period has ended, please check with our office before withdrawing from course(s) or the university to determine how it may affect your financial aid. Please note the last day to withdraw from a class from the spring semester is April 5th, 2021.

    • If you are withdrawing from a course, please review the Satisfactory Academic Progress Policy as withdrawing from a course may affect your future financial aid.
    • If you have decided to completely withdraw from the semester or take a leave of absence, please notify the Registrar’s Office via the attached form. Make sure to review the information on Withdrawing/Taking a Leave of Absence and how it may affect your financial aid before submitting your paperwork to their office.
  • 2021-2022 Prospective Students

    2021-2022 Prospective Students

    Once we receive your 2021-2022 Free Application for Federal Student Aid (FAFSA), we will send you an electronic Award Letter to your email on file.

    • If you have already received your award letter:
    • If you have not received your award letter yet:
      • If you completed your application a while ago, log in and make sure you included Millersville University’s school code: 003325.
      • If you just filed your FAFSA in within the past two weeks, our office should be receiving it soon and will be sending out an email with your electronic Financial Aid Award Letter.
    • If you are receiving a scholarship from your high school or other outside source and do not see it listed on your Award Letter, please forward the information to the Financial Aid Office so we can add it to your awards.
    • If you have questions about scholarships for incoming students, please contact Admissions at admissions@millersville.edu. The Office of Financial Aid will have scholarships that you can apply for after you complete your first semester at Millersville.
    • You can also continue applying for outside scholarships. For more information on scholarships, click here!
    • Check out our Financial Aid Checklist to stay on track!
  • Additional Payment Options

    Additional Aid/Payment Options

     If you need additional funding to help cover your bill, you can start looking into your different options: